1. Introduction
Overconda Lab ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our websites, plugins, and services.
2. Information We Collect
Information you provide:
- Name and email address (when contacting us or purchasing a license)
- Payment information (processed securely via third-party payment processors)
- Domain name (when activating a plugin license)
Information collected automatically:
- Basic analytics data (page views, referrer, browser type) via privacy-respecting analytics
- Server logs (IP address, request timestamps) for security and debugging
- Plugin version and WordPress version (during license activation, for compatibility)
3. How We Use Your Information
We use collected information to:
- Process purchases and deliver license keys
- Provide customer support and respond to inquiries
- Activate and validate plugin licenses
- Send important product updates and security notices
- Improve our products and services
- Prevent fraud and ensure security
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Data Collected by Our Plugins
Our WordPress plugins (e.g., 404 Slimmer, Conflict Detective) operate locally on your server. They do not transmit your site's content, visitor data, or analytics back to our servers.
The only outbound communication is:
- License activation: Sends your license key, domain, and plugin version to our API for validation
- Update checks: Periodic requests to check for new versions (standard WordPress update mechanism)
5. Third-Party Services
We may use the following third-party services:
- Payment processors (e.g., Stripe, PayPal) — to securely handle payments
- Email service providers — to send transactional emails (license delivery, support)
- Hosting providers (e.g., Vercel, cloud hosting) — to serve our websites and APIs
Each third-party service has its own privacy policy. We only share the minimum data necessary for them to perform their function.
6. Cookies
Our website uses minimal cookies:
- Language preference — stored in localStorage to remember your EN/TH selection
- Essential cookies — required for site functionality (e.g., session management during checkout)
We do not use advertising cookies or tracking pixels.
7. Data Retention
We retain your personal data only as long as necessary:
- Purchase and license records: duration of the license + 2 years (for support and legal compliance)
- Support correspondence: up to 2 years after resolution
- Server logs: up to 90 days
You may request deletion of your data at any time by contacting us.
8. Data Security
We implement reasonable security measures to protect your information, including encrypted connections (HTTPS), secure API endpoints, and access controls. However, no method of transmission over the internet is 100% secure.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Data portability
To exercise these rights, contact us at hello@overconda.space.
10. Children's Privacy
Our products and services are not directed at individuals under 16. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
12. Contact
If you have questions or concerns about this Privacy Policy, contact us at hello@overconda.space.